Privacy Policy

Personal Information We Collect

Automat collects information necessary to provide our production-ready business applications and enterprise-grade tools. This includes data you provide when registering for trials, scheduling consultations, or using our POS systems (Flax, Resto, Dry Cleaning, SalonPOS), marketing tools (AI Webstore), and communication platforms (RAJI, EMT, Hours Solution).

The types of personal information we collect include:

• Account information (name, email address, phone number, business details)
• Transaction data from POS and business application usage
• Communication preferences and support interactions
• Usage analytics and performance metrics from our applications
• Payment information for subscription and transaction processing

Technical Data Collection

Our applications collect technical information to ensure optimal performance and security across all platforms. This includes device information, IP addresses, browser details, and application usage patterns that help us maintain enterprise-grade reliability and customize your workflow experience.

Application Delivery & Support

We use your information primarily to deliver our production-ready applications and provide ongoing support. This includes processing transactions through our POS systems, managing your business workflows, generating reports and analytics, and ensuring seamless integration across our tool suite.

• Delivering and maintaining POS, marketing, and communication applications
• Processing transactions and managing business operations
• Providing technical support and consultation services
• Customizing applications to fit your specific workflows
• Sending system updates, security alerts, and service notifications

Business Communications

We may contact you regarding your trial progress, consultation scheduling, application updates, and relevant business insights. All marketing communications include clear opt-out options, and we prioritize actionable, valuable content over promotional messaging.

Enterprise-Grade Security

Automat implements enterprise-level security measures to protect your business data. We use encryption, secure data centers, regular security audits, and strict access controls to ensure your information remains safe while using our production applications.

We do not sell or rent your personal information. Data sharing is limited to:

• Essential service providers who support our application infrastructure
• Payment processors for transaction handling in our POS systems
• Integration partners when you explicitly connect third-party services
• Legal compliance when required by applicable laws

Business Continuity

In the event of business transfers or acquisitions, we ensure continuity of service and data protection. You will be notified of any ownership changes that might affect your data handling, with options to export your information if desired.

Data Access & Management

You maintain control over your business data within our applications. This includes the ability to access, update, export, or delete your information through our application interfaces or by contacting our support team at info@automat.com.

• Access your data through application dashboards and reports
• Update account and business information in real-time
• Export your data for backup or migration purposes
• Request data deletion while maintaining business compliance
• Manage communication preferences and notification settings

Contact & Support

For questions about this privacy policy, data handling practices, or to exercise your data rights, contact us at info@automat.com. Our support team responds to privacy inquiries within 48 hours and provides clear guidance on data management options.